203 - 2487 Kaladar Av. Ottawa, ON Canada    K1V 8B9 Phone: 613 - 731 - 8999 Fax:    613 - 731 - 1206 IGI Courses: Core Skill Development COURSE TITLE Conflict Resolution Conflict is a fact of life. Conflict either increases or, if handled properly, it can become a positive force in any organization. One thing that conflict never does is to simply go away. Conflict resolution skills are therefore essential within any healthy organization. COURSE GOAL After completing this course, participants will be able to: assess their own conflict resolution style identify misunderstandings in conflict situations be objective in how they see other people's behaviour constructively state complaints and request change use various ways of negotiating cooperatively achieve "win-win" conflict resolutions. COURSE DURATION 2 days COURSE PRICE $595.00 / Participant *         Canadian Dollars * Group discounts may apply. Please contact us. SIGN UP | BACK TO COURSES