203 - 2487 Kaladar Av. Ottawa, ON Canada    K1V 8B9 Phone: 613 - 731 - 8999 Fax:    613 - 731 - 1206 IGI: Personal & Professional Development There are numerous reasons for the need for personal and professional development: new skill acquisition, to fine-tune strengths, to strengthen weaknesses and to reduce stress and conflict-prone situations. All of these benefits directly relate to the health of your organization through increased competence, commitment and performance, and reduced expenses for lost or unproductive hours. Our training is always client-centered and it achieves the desired results, which we define together based on the need or purpose for the training, timing and desired outcome. Our training programs are interactive and participatory, which experience shows gives best results with adult learners. Training needs assessment: we help you determine 'what it is that you need' Training design: we develop the entire program and provide all materials and venues Systematic delivery: our training is always implemented in a way that fits with your business operations Evaluation of training effectiveness: we are 100 percent committed to the program's success IGI's effective seven-step process to adult learning Orientation: we create an environment where learning is enjoyable and therefore more effective Clarification: we ensure both students and trainers have shared expectations Experience: all of our trainers are seasoned experts Reflection: we look at why the training is important Generalization: we look at how the training fits in with your organization as a whole Application: we apply the new knowledge to actual job functions Evaluation: we ensure the training produces results Have a look at our list of courses and seminars, and contact Scott for help in assessing your own specific needs.