203 - 2487 Kaladar Av. Ottawa, ON Canada    K1V 8B9 Phone: 613 - 731 - 8999 Fax:    613 - 731 - 1206 IGI: Training Services & Professional Development Custom bilingual programs for groups or individuals; always designed with your unique needs in mind indicates a course scheduled soon - details on course page. Strategy Development Education Strategic Planning The Gateway to High Performance Change Leadership Team-Building in the Real World Structure Development Education Customer-Centric Business Methodology Project Management ISO 10006 Project Management Technology Development Education Introduction to Conceptual Data Modelling Database Design through Conceptual and Logical Data Modelling Introduction to Activity and USE CASE Modelling Introduction To System Development Life-Cycle Methodologies Core Skill Development Communication Skills Time Management Balancing Personal And Professional Life Stress Management Conflict Resolution Dealing With Difficult People Employee Participation Programs Train The Trainer Myers-Briggs Personality Type Indicator Management Skill Development Coaching Skills How to Conduct Effective Meetings Harassment - It's No Joke! Breaking Negotiation Deadlock Alternative Dispute Resolution Negotiating Skills (Interest-Based Approach) Presentation Skills Advanced Leadership The Speakers' Bureau (overview) The Gateway to High Performance Change Leadership Customer-Centric Business Methodology Introduction to ISO 10006 Project Management Introduction to Conceptual Data Modelling Introduction to Event Modelling Introduction to System Development Life-Cycle Methodologies Negotiating to Win Alternative Disputes Resolution (ADR); Just What Are the Alternatives? Employee Participation Programs Harassment - It's No Joke Team Building Foundations Breaking the Sound Barriers Time Management for the Ridiculously Busy Life Balance - "Stay in Balance to Relieve Stress Stress Management Presentations with POW! Management and Leadership